Tammy Sun, like many Americans reliant on employer-sponsored health care, faced significant challenges when seeking fertility treatments a decade ago, as her three rounds of egg freezing were not covered. This experience prompted her to leave her tech job and, in 2016, launch Carrot Fertility, a benefits platform designed to partner with employers and insurance providers to offer affordable access to reproductive health services. Today, Carrot collaborates with over 1,000 health plans and employers, ranging from small businesses with 100 employees to large corporations with over 70,000.
The modern workforce is more diverse than ever, encompassing a wide array of ages, sexual orientations, and gender identities. This diversity brings varying health care needs, especially during significant life events such as conception via IVF, pregnancy, postpartum care, and maintaining overall well-being in the workplace for those in their 40s and beyond.
Generational shifts led by Gen-Z and Millennials are driving changes in health policy, benefits design, and the services deemed standard in workplace health care. Carrot seamlessly integrates with employers’ existing health care plans, enabling customization of benefits according to each company’s preferences.
In addition to traditional health benefits, Carrot provides employees with personalized telehealth support and access to a range of specialists, including coaches, doulas, midwives, fertility doctors, and grief counselors. Remarkably, 90% of employees utilizing Carrot return to work after maternity leave, reflecting high member satisfaction with services like hormone replacement therapies and menopause support groups.
Prior to Carrot’s emergence, employers were often limited to rigid, one-size-fits-all solutions for employee benefits, with many unable to access such programs. Among Carrot’s first clients were companies like Salesforce and Box, who leveraged the platform to ensure that their global workforce felt equally valued and supported as their U.S. counterparts. Notably, 96% of Carrot members report being more likely to remain with their employer due to access to these beneficial services.
In one impactful case, an employee diagnosed with breast cancer utilized Carrot’s services to freeze her eggs before beginning cancer treatment—a decision that had profound significance for her. Carrot’s mission is rooted in the belief that expanding access to comprehensive care is essential for human health and that employers are eager to support their workforce in achieving this goal.
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